how others have described me
Honest, collaborative & thorough.
I'm known as the pragmatic voice, adept at posing thought-provoking questions and fostering constructive cross-disciplinary discussions. I work by building rapport to ensure that challenges are embraced as opportunities for growth.
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what's important to me
Authenticity, empathy & accountability.
I also love snowboarding, travelling, good wine and food, and having a yarn over beers with loved ones.
My current world
I lead Rightmove's newest B2C experience and B2B SaaS Lettings products. Supporting consumers and customers from enquiry to keys on one SaaS platform.
I manage a team of 4 fantastic Product Designers and am responsible for shaping the strategic vision in conjunction with a complex web of executive stakeholders.
Primary stakeholders (weekly interaction)
Head of Product, CPO, Head of Trade Marketing, Head of Commercial, Head of Sales, Head of Lettings, Head of Referencing, General Manager of Rightmove Landlords & Tenant Services and Head of Experience Design.
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Secondary stakeholders
CEO, Head of Compliance, Director of Product, CPO.
My leadership principles
These principles form the foundation for how I prioritise my work, ensuring my focus is directed towards the most impactful tasks to keep all of these facets in relative equilibrium.
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Strategic vision-setting & innovation
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Multiplication of efforts
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Cross-collaboration
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User advocacy
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Growth catalysis & expanding influence
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Data-driven excellence
My management style
I value authenticity, humility, and proactivity as a manager, offering candour, support, and genuine growth in return.
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I thrive on providing opportunities for my team to reach their goals and excel. Whether through coaching, setting clear goals, amplifying their contributions in the organisation, or fostering innovation, I get great satisfaction in enabling my team to reach their fullest potential.​
Things i've learned lately
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Sharpening the skill of setting clear expectations and objectives that specify 'how well' things need to be done.
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Mastering ruthless prioritisation, maintaining a delicate balance between deep vertical expertise and broad cross-domain vision, and seamlessly shifting from tactical to strategic endeavours. Additionally, I've gained valuable experience in hiring, developing, and managing a team of four.
My career in a nutshell
I did things backwards. Started with people and processes, then craft followed. I began by interviewing and recruiting teams, then moved on to cross-functional strategic projects before engaging in tactical work. This early-career journey required strong business understanding and effective stakeholder management.
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BSc and cancer research - data, experimentation, reporting, ethnographic studies.
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Recruitment - commercial acumen, hiring & interview skills.
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Digital marketing consulting - workshopping, service design mapping, CRM & database management, customer experience & lifecycle, lead triaging for sales and marketing, reporting, HTML & CSS coding, landing page & email design, conversion rate optimisation, omnichannel marketing - digital, events, emails and SMS.
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Product design - responsive web and native apps for all business sizes; from the largest takeaway company in Europe, to a double digit sized niche start-up in Australia. Covered both B2B and B2C, SaaS, ecommerce, marketplaces and more.
In my spare time I like to paint, snowboard and travel.
